Description
Every Arak is a soldier, born to follow the King’s orders and feast over hunted prey. Their instinct of bloodthirst and obedience meet the greedy aspirations of their great current ruler, Thûrak.
Product Disclaimer
Material and Finish:
All miniatures are crafted from high-quality, durable gray resin unless specified otherwise. Depending on resin availability, miniatures may be produced with either water-washable or standard resin, which could result in slight color variations across pieces. Each model arrives unprimed and unassembled, ready for priming and painting, or for those who appreciate collecting unpainted models. Minor assembly may be required, as parts may need gap-filling, light sanding, or other minor finishing touches. Every effort is made to fully cure each piece; however, if any residual wet resin is found upon arrival, a brief rinse in isopropyl alcohol and exposure to direct sunlight or UV light will complete the curing process.
Scale and Sizing:
Miniatures are provided in 32mm scale to maintain a realistic proportion across various character sizes. This scale indicates proportion, not exact measurements; for example, a 32mm-scale miniature of a human will differ significantly in size from a 32mm-scale fire giant. For custom sizing inquiries, please feel free to reach out directly.
Pricing:
Prices are set based on the size, print duration, and complexity of support removal. Models with intricate detailing or extensive supports may require additional handling, reflected in the final price.
Support and Finish:
Support structures are carefully selected to ensure optimal print quality while protecting delicate details. Due to the nature of resin printing, minor imperfections such as pitting, small chips, or subtle scratches may occur during support removal. Some miniatures may require light sanding or touch-ups for any residual support marks. In select cases, certain supports may be left attached to protect fragile elements during shipping.
Shipping and Handling:
Each miniature is packaged with care to ensure safe transit, though occasional issues during shipping, such as minor warping or breakage, may occur. If minor warping happens, please submerge the affected area in warm water until malleable, then adjust to the desired position and allow it to cool. Alternatively, gentle heating with a hair dryer can achieve the same effect. For any breakages, components can be easily reattached using standard miniature glue. Please inform us of any transit issues to help us continuously improve our packaging methods.
Ready to ship in 3-5 business days
from United States (US)
Shipping Policy
Order Fulfillment and Packaging
We are committed to delivering high-quality, hand-crafted miniatures. Each item is carefully packaged with protective materials to minimize risks during transit. However, due to the fragile nature of these items, minor wear may occur under certain shipping conditions.
Shipping Terms and Responsibilities
By placing an order, you acknowledge that once your package is transferred to the shipping carrier, all responsibility for the shipment, including any potential damage or loss, lies with the carrier. We are not responsible for damage, delays, or loss once the package leaves our facility. In the event of such issues, please contact the carrier directly for assistance.
Returns and Craftsmanship Guarantee
We stand behind the quality and craftsmanship of our minis. However, due to their delicate nature, we do not accept returns or offer replacements for items damaged during shipping. If there is a defect related to the craftsmanship of the item, please contact us within 7 days of receiving your order, including photos of the item, so we can address the concern accordingly.
Acknowledgment and Agreement
By confirming your order, you agree to our Shipping Policy as stated above. We appreciate your understanding and look forward to providing you with exceptional, one-of-a-kind minis.
Refund Policy
No Refunds for Shipping Damage
Due to the delicate nature of 3D-printed miniatures, we do not offer refunds or replacements for items damaged during shipping. Once an order has been handed over to the carrier, we are no longer responsible for any potential damage, loss, or delays in transit. If your item is damaged during shipping, please contact the carrier directly to file a claim.
Refunds and Replacements for Craftsmanship Defects
We guarantee the quality of our craftsmanship. If you believe your miniature has a defect related to craftsmanship, please contact us within 7 days of receiving your order. To request a replacement or refund for a craftsmanship defect, include clear photos and a description of the issue for our review. If verified, you will have the option of receiving a replacement or a refund.
Non-Returnable Items
As each miniature is customized and handcrafted, we cannot accept returns. All sales are final except in cases of verified craftsmanship defects as outlined above.
Agreement to Policy Terms
By placing an order, you agree to this Refund & Replacement Policy and accept that, except for verified craftsmanship defects, all sales are final.
