Ready to ship in 1-3 business days from United States (US)

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Shipping Policy

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Shipping Policy

Thank you for visiting and shopping at Kickin' Custom Creations. We are committed to delivering your orders in a timely and efficient manner. The following terms apply to all orders placed on our website.

Processing Time

All orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you by email if there will be a significant delay.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Please note, delivery delays can occasionally occur due to factors outside our control, such as weather or carrier delays.
Shipment Confirmation & Tracking

You will receive a shipment confirmation email with a tracking number once your order has shipped.

Shipping Destinations

We currently only ship within the United States.

Kickin' Custom Creations is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Lost Packages

Kickin' Custom Creations is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim. Please have photo of the package at the point of delivery as well as the item inside the packaging and any damage accrued from shipping carrier. This will help in the claim process.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

Contact Us If you have any questions about our shipping policy, please contact us at:
Email: [email protected]
Thank you for choosing Kickin' Custom Creations!

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Refund Policy

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Refund Policy

Thank you for shopping at Kickin' Custom Creations. We strive to provide high-quality products and customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.

Returns
Eligibility for Returns

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
You must provide proof of purchase, such as a receipt or order confirmation.

Return Period

Returns are accepted within 30 days of the purchase date. Unfortunately, we cannot offer you a refund or exchange after this period.

Non-returnable Items

Certain items are exempt from being returned, including:
Custom or personalized items.
Items that have been opened or used.
Sale items or gift cards.

Refunds

Once we receive your return, we will inspect it and notify you of the status of your refund.
If approved, your refund will be processed, and a credit will be applied to your original method of payment within a specified number of days, depending on your payment provider's policies.
Partial Refunds

Partial refunds may be issued at our discretion for items that are not in their original condition, have missing parts, or are returned after the 30-day period.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us to arrange a return and replacement.

Shipping Costs
Return Shipping
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping may be deducted from your refund.

Contact Us
If you have any questions about our refund policy, please contact us at [email protected].