Ready to ship in 1-2 weeks from United States (US)
Shipping Policy
ALWAYS FREE SHIPPING ON ORDERS OVER $30
Refund Policy
No Refund Policy
Overview
Thank you for shopping with us! We are committed to the quality of our products and your satisfaction is important to us. Please read our no refund policy carefully to understand the conditions under which we offer product replacements.
Replacement Only
We provide replacements for products that have obvious manufacturing defects. If you receive a product with such a defect, please report it to our customer support within 48 hours of receipt of the merchandise. Upon verification, we will replace the defective product with a new one.
Eligibility for Replacement
To qualify for a replacement, the following criteria must be met:
-The defect must be clearly visible and attributable to manufacturing.
-The defect must be reported within 24 hours of receipt of the merchandise.
-Clear photos or videos showing the defect must be provided.
Exclusions
Our no refund policy does not cover:
-Normal wear and tear.
-Damage caused by misuse, negligence, or accidents.
-Products that have been altered or modified.
-Products without a clear manufacturing defect.
How to Request a Replacement
Please follow these steps to request a replacement:
1. Contact our customer support team within 24 hours of receiving the merchandise.
2. Provide clear photos or videos showing the manufacturing defect.
3. Our team will review the evidence and, if the claim is validated, we will arrange for a replacement.
Contact Us
For any questions or assistance, please reach out to our customer support team at [email protected].
We appreciate your understanding and thank you for choosing our products!