Ready to ship in 1-2 weeks from United States (US)
Shipping Policy
1. Order Processing
Order Confirmation: All orders are made to order and production will begin the next business day after the order is placed. Customers will receive an email confirmation with their order details, estimated time of completion and tracking information once the shipment has been sent.
2. Packaging Standards
Protection: All items will be securely packaged to prevent damage during transit. Use bubble wrap, foam, or protective padding as necessary.
3. Shipping Methods
Standard Shipping: We offer standard ground shipping within the continental United States, which typically takes 5-7 business days.
International Shipping: We currently do not offer any type of international shipping
4. Lost or Delayed Shipments:
If a shipment appears to be lost or delayed, contact our customer service team immediately, and we will work with the carrier to resolve the issue.
5. Shipping Restrictions
Prohibited Items: Some items may be restricted from shipping due to size, weight, or legal restrictions (e.g., hazardous materials). Be sure to check local regulations and our prohibited items list before placing an order.
PO Box Shipping: Please note we do not ship to PO Boxes. Ensure a physical address is provided if needed for delivery.
Refund Policy
Return Shipping
Return Process: To return an item, customers must contact us within 30 days of receiving the order. Once the return request is approved, we will provide a return shipping label.
Return Packaging: Items being returned must be repackaged in their original packaging (if possible) to ensure safe transit back to us.
Refunds/Exchanges:
Refunds or exchanges will be processed within 7 business days after we receive the returned item, provided the item is in its original condition.