Ready to ship in 1-3 business days from Germany
Shipping Policy
Shipping Information
We ship all orders from Germany via [e.g. DHL / Deutsche Post / Hermes].
Shipping within Germany:
Delivery time: approx. 1–5 business days after payment
Shipping within the European Union:
Delivery time: approx. 4–10 business days after payment
📌 Please note: There are no deliveries on Sundays or public holidays. For custom or personalized items, the delivery time may be extended. Please refer to the product description for details.
Customs, Duties & Taxes
For orders outside the EU, additional customs duties, taxes, or fees may apply. These are the responsibility of the buyer and are not included in the shipping costs. Please check with your local customs office for details.
Undeliverable Packages & Returns
If a package is returned due to an incorrect address or failure to collect it, we reserve the right to charge the buyer for re-shipping costs.
Questions?
If you have any questions about shipping or delivery, feel free to contact us at:
📩 [[email protected]]
Refund Policy
Refund & Return Policy
We want you to be happy with your purchase! Please read the following policy carefully:
Right of Withdrawal (EU Customers)
As an EU consumer, you have the right to cancel your order within 14 days without giving any reason.
The cancellation period is 14 days from the day you (or a third party named by you) received the goods.
To exercise your right of withdrawal, please contact us at:
📩 [[email protected]]
You may also use the EU model withdrawal form, though it is not mandatory.